FAQ

We answer your questions

No, cars don’t exist in Venice. There are roads and you will walk them (no, you will not swim around!).

If there’s no traffic, it takes about a quarter of an hour from Marco Polo Airport to Venice.

About 45 minutes.

Yes of course, there are ACTV boats (pub transport).

For non-residents of Venice, the public transport ticket costs €9.50.

Because the arrival address often doesn’t take into account the fact that there isn’t direct access
from the water (water taxi or public boat stop) to your hotel,
apartment, or arrival point. The assistant will accompany you safely, as well as being able to arrange
your arrival in advance with the person performing the check-in.
Our assistants are all fully licensed.

The sestieri are the neighborhoods of Venice, of which there are 6 in total.

They don’t work, so don’t rely on them.

In case of emergency, call 113 Police.

Of course, the train station in Venice exists and is called Santa Lucia. It is located a stone’s throw from Piazzale Roma.


Absolutely not.

Absolutely. Public restrooms are located in the busiest areas, such as Piazzale Roma, Rialto, and San Marco. Coins needed.

So it seems…and we ask you to be kind enough to consider
these “natives” who, while you’re probably on vacation, live and work in the city, and every day have to navigate the millions of visitors who often block
the streets. It’s true that Venice is fascinating and jaw-dropping…maybe try to leave room for everyone to pass!